Give your customers complete transparency. A secure, branded portal to track tickets, view past discussions, reply to agents, and submit feedback.
Customers can view all their active and resolved tickets, review full conversation histories, and check status updates at any time.
Users can submit follow-up comments, screenshots, and diagnostic logs directly through the web portal without needing an email client.
Collect honest feedback as soon as an issue is resolved. Track customer sentiment and recognize high-performing support agents.
Practical tools your team can use in the current release.
Yes! The customer portal is completely mobile-responsive and functions like a native progressive web app on smartphones and tablets.
Customers can use secure magic links sent directly to their email address or standard password credentials.
Explore the product, understand your options, and get your team ready.
Connect your website to a shared inbox with clear ownership and private team collaboration.
Explore live chat →Understand available policies, included capabilities and the responsibilities of self-hosting.
Explore pricing →Follow the setup guide from creating an inbox to receiving your first website conversation.
Get started →