Changelog · September 28, 2026

What is available in Connext

Current Connext implementation notes for live chat, workspace administration and account security.

Live chat and team collaboration

Website inboxes, embedded visitor chat, persisted messages, real-time updates, private notes, assignment and open/resolved conversation states. Contacts and basic activity reporting are available.

Workspace and platform administration

Role-based membership, invitations, separate platform administration, immutable plan versions, signup defaults, workspace overrides, suspension and platform audit events.

Account security

Configurable SMTP delivery, encrypted mail queue, email verification, password recovery, session revocation and authentication audit activity. Delivery requires SMTP configuration.

Public website and journal

Static public pages, Markdown articles, article search, RSS, canonical metadata, structured data and sitemap generation. Public indexing requires the deployment origin to be configured.

Planned, not yet available

Billing providers, signed licensing, ticketing, knowledge base, workflow automation, AI agents and external messaging channels remain future implementation work.

Make your next step count.

Explore the product, understand your options, and get your team ready.

01 / EXPLORE

See how chat works

Connect your website to a shared inbox with clear ownership and private team collaboration.

Explore live chat →
02 / PLAN

Start with Free

Understand available policies, included capabilities and the responsibilities of self-hosting.

Explore pricing →
03 / LAUNCH

Set up your workspace

Follow the setup guide from creating an inbox to receiving your first website conversation.

Get started →