Connext SUITEOpen workspace
Less friction. More connection.

Good support starts with a conversation.

Meet your customers where their questions begin. Give your team one focused workspace to listen, collaborate, and help.

Create your workspace Explore the product

Website chat · Shared inbox · Your infrastructure

A little more connected.THE WORKFLOW
01
A customer starts a conversation

A lightweight chat widget, right on your website.

02
Your team gets the context

One inbox, clear ownership, private notes.

03
Move forward, together

Reply in real time. Resolve with confidence.

Everything starts
with being there.

A practical foundation for support teams that care about the conversation.

01 / CONNECT

Your website.
An open door.

Turn a question into a conversation with an embedded chat widget that connects directly to your team.

Explore live chat →
02 / COLLABORATE

One inbox.
A whole team.

Assign conversations, share private notes, and keep customer replies separate from internal discussion.

Explore the shared inbox →
03 / OWN

Your workspace.
Your infrastructure.

Run Connext on infrastructure you manage, with separate workspace and platform administration.

Explore self-hosting →
Thoughtful by design

More clarity.
Less getting in the way.

Support works better when the important things are easy to find. Connext keeps the conversation at the center.

Get started →
  • Context stays with the conversation

    Customer messages, replies, ownership and private notes in the same workspace.

  • Access follows responsibility

    Workspace roles and server-enforced tenant boundaries keep teams separated.

  • A foundation you can operate

    PostgreSQL storage, configurable email delivery, health checks and deployment documentation.

A few things to know

Clear answers, from the start.

What can I use in Connext today?

Website live chat, a shared inbox, private notes, conversation assignment, contacts, basic reporting and workspace administration. See the changelog for the current implementation scope.

Can I host it myself?

Yes. The project includes Docker Compose and Dokploy configurations. You manage the deployment, domain, email provider, backups and operational monitoring. Read the hosting guide before deployment.

Does Connext include AI and external messaging channels?

AI agents and external channels are planned. They are not available in the current release. This website describes the implemented support workflow.

Where do I create an account?

Open Create your workspace on this installation. Available plans and limits are controlled by the installation's platform administrator.