Why Connext

How Connext compares: All-in-one freedom vs. per-seat tax

Compare Connext with Intercom, Zendesk, Tawk.to, Crisp, and WHMCS. Discover why modern teams choose self-hosted data ownership and zero seat fees.

Stop paying the per-agent penalty

Traditional support platforms charge $50 to $150 per agent every month. As your support team grows, your bill skyrockets. With Connext, add as many agents and inboxes as you need without penalty.

Complete data sovereignty and privacy

Your customer conversations contain sensitive data, order details, and private notes. With Connext, your data resides entirely on your infrastructure under your exclusive ownership.

All key tools unified in one suite

Why pay separately for live chat, a ticketing system, an AI bot subscription, and a knowledge base? Connext provides all four out of the box in one unified system.

No arbitrary plan limits or feature gating

Enjoy unlimited conversation history, canned responses, customer contacts, and custom AI personas without being forced into expensive enterprise tiers.

View pricing details →

Built for the everyday work.

Practical tools your team can use in the current release.

01 / CAPABILITY

Zero per-agent subscription fees — scale your team without escalating costs.

02 / CAPABILITY

Complete data sovereignty: host on your own infrastructure or private cloud.

03 / CAPABILITY

Unified suite: live chat, ticketing, AI copilot, and knowledge base included together.

04 / CAPABILITY

Bring Your Own Key AI: pay raw API rates rather than inflated vendor markups.

05 / CAPABILITY

Fast, lightweight, modern web architecture with zero legacy bloat.

06 / CAPABILITY

Open, transparent platform with complete control over your customer data.

A closer look

Questions, answered.

How does Connext compare to Intercom or Zendesk?

Intercom and Zendesk charge $50–$150 per seat per month plus heavy AI add-on fees. Connext gives you the same core capabilities with zero seat tax and complete data ownership.

How does Connext compare to Tawk.to?

While Tawk.to is free, they monetize by offering paid agents and advertising. Connext is completely independent, private, self-hostable, and includes modern AI and full ticketing.

How does Connext compare to Crisp?

Crisp locks key features behind high monthly tiers. Connext includes all modules (Live Chat, Ticketing, AI Copilot, Omnichannel, Knowledge Base) natively.

Make your next step count.

Explore the product, understand your options, and get your team ready.

01 / EXPLORE

See how chat works

Connect your website to a shared inbox with clear ownership and private team collaboration.

Explore live chat →
02 / PLAN

Start with Free

Understand available policies, included capabilities and the responsibilities of self-hosting.

Explore pricing →
03 / LAUNCH

Set up your workspace

Follow the setup guide from creating an inbox to receiving your first website conversation.

Get started →